Gas Fires in Stoke-on-Trent
A gas fire needs a sound flue and adequate ventilation to burn safely — more so than most appliances. We install, service and repair gas fires and check the flue and ventilation as part of the job.
Installation
Fitting a gas fire is not simply a connection. The appliance has to suit the flue, the ventilation has to be adequate for its type, and the fire has to be correctly seated and sealed.
We check:
- The fire is suitable for the flue type and the room
- Ventilation meets the manufacturer’s requirements
- The flue is sound and correctly terminated
- Clearances to combustible surfaces are correct
- The connection is gas-tight and the appliance is commissioned
If a fire cannot be installed safely in a particular location, we will explain why rather than fit it and leave you with a problem.
Servicing
An annual service checks the things that affect safe combustion: the flue, ventilation, burner condition, flame picture, seals and safety devices. It also catches debris or blockage in the flue before it becomes a real risk.
Gas fires are one of the appliances where servicing genuinely matters. A fire that looks fine can still be spilling products of combustion if the flue has deteriorated.
Repair and replacement
Common faults include a fire that will not stay lit, a pilot that keeps going out, a weak or uneven flame, and controls that are stiff or unresponsive. Some are straightforward repairs; some mean the appliance has reached the end of its life.
We will tell you which you are dealing with. If parts are unavailable for an older fire, we will say so rather than leave you waiting.
Warning signs to act on
- A yellow or orange, lazy flame where it should be blue
- Soot or staining on the fire or the wall above it
- A fire that smells unusual or makes you feel unwell
- A CO alarm sounding
- A fire that will not stay lit or keeps going out
If you suspect carbon monoxide, get everyone out of the property and call 999 if anyone has symptoms. For a gas escape, call the National Gas Emergency Service on 0800 111 999. See carbon monoxide warning signs.
Booking
Call, WhatsApp with a photo of the fire and its data plate, or use the quote form with your postcode. Landlords needing a safety check as well can combine it with the visit — see gas safety certificates.
Frequently asked questions
How often should a gas fire be serviced?
Annually is the standard recommendation, and landlords must have gas appliances checked every 12 months. A fire that has not been checked for several years is worth having looked at before winter.
My fire has a yellow flame — is that dangerous?
A crisp blue flame is normal on most gas fires; a yellow or orange, lazy flame can indicate incomplete combustion. Stop using it and have it checked. If you have headaches, nausea or a CO alarm sounds, get everyone out and call 999.
Can you replace an old gas fire with a new one?
Often, yes, but the new fire must suit the existing flue and ventilation. Some fires require a specific flue type, so we check before recommending anything.
Do you repair gas fires or only service them?
We inspect and advise, and can carry out repairs where parts are available. If a fire is obsolete or unsafe, we will say so rather than keep patching it.
Why does the fire smell when it is first used?
A new appliance can give off a slight smell as it burns off manufacturing residues. A strong or persistent smell, or one that appears on a fire you have used for years, is different and should be checked.
Related services
- Gas Cooker Installation — Gas cooker connection, disconnection and safety checks by Gas Safe registered engineers.
- Gas Hob Installation — Gas hob installation and replacement, including clearances, connection and leak testing.
- Gas Services — Gas Safe registered work on boilers, gas fires, cookers, hobs and gas pipework.
- Gas Safety Certificates — Landlord gas safety checks (CP12) and gas safety inspections for homeowners across the area.
Related advice
- Carbon Monoxide Warning Signs — How to recognise possible carbon monoxide exposure, what to do immediately, and how to reduce the risk in your home.
- What To Do If You Smell Gas — Immediate steps for a suspected gas escape, and when to call an engineer afterwards.