Customer Reviews

Genuine feedback from customers across Stoke-on-Trent and the surrounding towns. Every review below is shown as written, with the source linked.

5 out of 5 stars

Excellent heating and plumbing service. Reliable, professional, and did a great job from start to finish. Arrived on time, explained everything clearly, and completed the work to a high standard. Friendly, tidy, and reasonably priced. Highly recommended and would definitely use again.

Harvey Burton · June 2026 · via Google

5 out of 5 stars

Our hot water kept cutting out and we couldn’t work out why. SureFlow diagnosed the fault quickly and got everything sorted. Great communication throughout the job.

Arda Ari · Hot water fault · June 2026 · via Google

5 out of 5 stars

Excellent service from Sureflow Heating & Plumbing. They were friendly, professional, and got the job done quickly for a reasonable price. It’s great to have a trustworthy engineer to call on. Will definitely use them for all future work!

BN1_IDK · June 2026 · via Google

5 out of 5 stars

Installed our new gas cooker safely and professionally. Arrived when promised and carried out all the necessary checks. Very knowledgeable and friendly.

Morgan Ring · Gas cooker installation · June 2026 · via Google

5 out of 5 stars

Called this company to fit a new boiler. Staff more than helpful with a friendly face. Work done to a professional level. Will definitely be using for all future needs. Thank you lads and all the best

Tuyyab Hussain · Boiler installation · June 2026 · via Google

5 out of 5 stars

I recently used this heating and plumbing company and was really impressed with the service. Rodi was friendly, professional, and took the time to explain everything clearly before starting the work. The job was completed quickly and to a high standard, with everything left clean and tidy afterwards. Pricing was fair and there were no surprises. Overall, a reliable and trustworthy service that I would happily use again and recommend to others.

Jermaine Brindley · June 2026 · via Google

5 out of 5 stars

Excellent service from Sureflow Heating & Plumbing. They were professional, reliable, and completed the work to a very high standard. Communication was clear throughout, they arrived on time, and took the time to explain everything before carrying out the job. The work was completed efficiently, leaving everything clean and tidy afterwards. I would highly recommend Sureflow Heating & Plumbing to anyone looking for trustworthy and high-quality plumbing and heating services. Will definitely use them again in the future.

LCMliam · June 2026 · via Google

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How we handle reviews

  • Reviews are never fabricated, edited to mislead, or incentivised.
  • Google reviews are shown with attribution and a link to the original.
  • We do not add star-rating structured data for third-party reviews — that would misrepresent how they were collected.
  • Negative feedback is answered honestly and used to improve.

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